Table of Contents
Questions? Look Here.
Find answers to your most common questions about our services, all in one place.
Aggregates
- Are There Customisation Options for Aggregate Orders?
Yes, we offer customisation options to meet your specific project requirements. Whether you need a particular size, grade, or quantity, we provide tailored solutions to ensure your project runs smoothly.
- What Types of Projects Can Benefit from J&J Franks’ Aggregates?
Our aggregates are suitable for a wide range of projects, including construction, landscaping, road building, and more. We cater to both small residential projects and large commercial developments.
- How Do I Order Aggregates from J&J Franks?
Ordering is simple. Contact us via phone or through our website to discuss your requirements. Our team will guide you through the process, ensuring you receive the right materials for your project.
- What Are the Benefits of Using Primary Aggregates?
Primary aggregates provide essential qualities such as durability, load-bearing capacity, and compliance with industry standards, ensuring the structural integrity of your projects.
- Are Recycled Aggregates Environmentally Friendly?
Yes, using recycled aggregates helps reduce the need for virgin materials, conserves natural resources, and reduces landfill waste, making them an environmentally friendly choice for construction projects.
- How Can I Ensure the Quality of Recycled Aggregates?
At J&J Franks, all recycled aggregates are processed and tested to meet rigorous industry standards, ensuring they are clean, durable, and reliable for your construction projects.
- How Do Recycled Aggregates Compare to Primary Aggregates?
Recycled aggregates offer a cost-effective alternative to primary aggregates, providing similar durability and strength. They are ideal for a variety of applications, from road construction to general groundwork.
- What Are the Benefits of Using Recycled Aggregates?
Recycled aggregates offer several benefits, including cost savings, reduced environmental impact, and high performance. They provide a sustainable alternative to primary aggregates, helping to conserve natural resources and reduce landfill waste.
- What types of projects can benefit from J&J Franks’ aggregates?
Our aggregates are suitable for a wide range of projects, including construction, landscaping, road building, and more. We cater to both small residential projects and large commercial developments.
- Are there customisation options for aggregate orders?
Yes, we offer customisation options to meet your specific project requirements. Whether you need a particular size, grade, or quantity, we provide tailored solutions to ensure your project runs smoothly.
General
- How can I ensure my project meets waste disposal regulations?
By partnering with J&J Franks, you benefit from our expertise in waste management regulations. We ensure that your waste is disposed of in compliance with local and national regulations, helping you avoid fines or legal issues, and supporting sustainable practices.
- Can J&J Franks manage hazardous or contaminated soil disposal?
Yes, J&J Franks is fully licensed to manage hazardous waste, including contaminated soil. We provide safe, compliant collection and disposal, ensuring all materials are handled in accordance with environmental regulations to protect public health and the environment.
- How do I know what type of waste service is right for my project?
Our team can provide a free consultation to assess your specific needs. Whether you’re working on a domestic project or a large commercial project, we help identify the right service to ensure efficient waste management for your project.
- How does J&J Franks ensure eco-friendly waste disposal?
At J&J Franks, we are fully committed to reducing reliance on landfills. We operate our own recycling facility, achieving a 96% recycling and recovery rate. By diverting as much waste as possible from landfills, we reduce environmental impact and ensure responsible disposal practices, in line with environmental regulations.
- Can J&J Franks help with large scale commercial waste removal?
Yes, our team specialises in large scale commercial waste removal, offering tailored services to meet the demands of extensive projects. With a fleet of specialised vehicles, including tipper lorries, grab lorries, and RORO skips, we can manage substantial volumes of waste efficiently, keeping your site clean and compliant.
- Where can I place my Skip?
For householders, correct positioning of the skip is vital. A skip needs to allow for a 9ft entrance and is up to 12ft long. Most drives are suitable but thought should be taken to the quality of the surface; as lorries can be heavy. Tell us what you have. Also you may have exposed drain covers, low branches, or a restricted access.
If you are in any doubt about skip placement, please call one of our team for advice on 01737 842 311. We offer a grab-loader and muck-away service, where the lack of space or access may make it impractical for a skip.
Grab Hire
- Are there any items that cannot be disposed of with grab hire?
While grab hire vehicles can handle a wide range of waste materials, there are certain items that cannot be disposed of using this service. Hazardous waste, such as asbestos, chemicals, contaminated soil, and certain types of industrial waste, are not suitable for grab hire and require specialised disposal methods. Electrical appliances and certain types of liquids may also be restricted. If you’re unsure about any materials, our team are available to provide guidance and help you determine the best disposal method for your waste.
- How do I book a grab hire service?
You can contact our team via phone or email to discuss your specific needs. We will gather details about your project, including the type of waste and the volume to be removed, and recommend the most suitable grab lorry for the job. Once we’ve agreed on the service required, we’ll schedule a convenient time for the grab lorry to arrive at your site. Our team is committed to providing a seamless booking experience, ensuring that your waste management needs are met efficiently.
- What are the benefits of grab hire?
Grab hire services offer several key benefits, particularly for construction and landscaping projects. One of the primary advantages is efficiency; grab lorries can quickly collect large volumes of waste, which is especially useful for sites with limited space or where waste needs to be removed swiftly. Additionally, grab lorries can reach over walls and fences, accessing areas that might be challenging for traditional skip hire. This flexibility makes them ideal for urban sites or projects with restricted access. Grab hire also reduces the need for manual labour, as the hydraulic arm of the lorry does the heavy lifting, saving time and reducing the physical strain on workers.
- What can I put in a grab hire vehicle?
A grab hire vehicle is highly versatile and can accommodate a wide range of materials. Typically, you can dispose of construction and demolition waste such as soil, rubble, bricks, and concrete. It is also suitable for clearing garden waste, including soil, branches, and other green waste. Additionally, general building materials like timber, metals, and hardcore can be placed in a grab hire vehicle. However, it’s important to ensure that no hazardous materials are included, as these require specialised handling and disposal methods.
Hazardous Waste
- What safety measures are in place for hazardous waste removal?
At J&J Franks, safety is our top priority when handling hazardous waste. We adhere to strict safety protocols to protect both our team and the environment. Our professionals are extensively trained in hazardous waste handling, ensuring they are equipped with the necessary personal protective equipment (PPE) and follow best practices for containment and transportation. We also conduct thorough risk assessments prior to any hazardous waste removal, identifying potential hazards and implementing appropriate controls. Our vehicles are equipped with safety features and are regularly maintained to prevent leaks or spills during transport. Additionally, we have emergency response plans in place to manage any unforeseen incidents swiftly and effectively.
- How do I book hazardous waste removal services?
Booking hazardous waste removal services with J&J Franks is a simple and straightforward process. You can contact our team directly via phone, email, or through our website to discuss your specific requirements. We’ll guide you through the necessary steps, including identifying the type and volume of hazardous waste, providing a tailored quote, and scheduling a convenient time for collection. Our team will also assist with any required documentation or permits to ensure full compliance with regulations. Once booked, we manage the entire process from collection to disposal, ensuring your hazardous waste is handled safely and efficiently.
- How do you ensure compliance with hazardous waste regulations?
Compliance with hazardous waste regulations is a fundamental aspect of our operations at J&J Franks. We strictly follow all relevant UK regulations, including the Hazardous Waste (England and Wales) Regulations 2005, the Control of Asbestos Regulations 2012, and the Environmental Protection Act 1990. Our team is well-versed in the legal requirements for handling, transporting, and disposing of hazardous waste. We maintain detailed records of all hazardous waste activities, from collection to final disposal, ensuring full traceability and transparency. Additionally, we only use licensed disposal facilities that meet stringent environmental standards, further ensuring that all hazardous waste is managed responsibly and in compliance with the law.
- What types of hazardous waste do you handle?
J&J Franks is equipped to handle a wide range of hazardous waste types commonly found on construction sites and in industrial settings. This includes, but is not limited to, asbestos, lead, chemicals and solvents, contaminated soil, batteries, medical waste, and waste electrical and electronic equipment (WEEE). We also manage hazardous substances like mercury from fluorescent tubes and other materials that require special handling and disposal procedures. Our expertise in hazardous waste management ensures that all materials are treated with the highest level of care and disposed of in a manner that minimises risk to health and the environment.
Muck Away
- What size projects can benefit from muck away services?
Muck away services are suitable for projects of all sizes, ranging from small residential landscaping jobs to large-scale commercial construction and excavation projects. Whether you’re clearing a garden, preparing a site for building, or managing debris from a major development, our fleet of vehicles and expert team can handle the waste efficiently. We tailor our services to meet the specific needs of your project, ensuring that waste is removed promptly and in compliance with environmental standards.
- Are there any restrictions on the types of waste that can be removed?
While J&J Franks’ muck away services are comprehensive, there are certain restrictions on the types of waste that can be removed. Hazardous waste, such as asbestos, contaminated soil, or chemicals, requires specialised handling and cannot be included in standard muck away services. If your project involves hazardous materials, we offer specialised hazardous waste removal services to ensure compliance with all relevant regulations. Our team will advise you on the best course of action if hazardous waste is identified during your project.
- How do I book a muck away service with J&J Franks?
Booking a muck away service is straightforward. Simply contact our team via phone or email, and we will guide you through the process. During the initial consultation, we will assess the scope of your project and the type of waste you need to be removed. Based on this information, we will recommend the appropriate service and equipment, such as grab lorries or tipper trucks, and schedule a convenient time for collection. Our flexible scheduling options ensure that our services fit seamlessly into your project timeline.
- What types of waste can be removed with muck away services?
Our Muck away services are designed to handle a wide variety of waste types commonly generated by construction and excavation projects. This includes inert waste such as soil, clay, and rubble, as well as non-hazardous waste like bricks, concrete, and general building debris. Additionally, we can manage green waste, including tree roots, branches, and other vegetation. Our services are equipped to deal with large volumes of waste, ensuring efficient and compliant removal from your site.
Skip Hire
- Obtaining a Permit for Skip Placement
If you need to place a skip on a public road or pavement, you’ll need to obtain a skip permit from your local council. The process and cost of obtaining this permit can vary depending on your location, but don’t worry—J&J Franks can assist with the application process to make it as straightforward as possible. Our team has extensive experience in dealing with local councils and will ensure that all necessary regulations and legal requirements are met before the skip is delivered. It’s always advisable to arrange for the permit well in advance to avoid any project delays.
- Recycling and Disposal of Waste
At J&J Franks, we are committed to sustainable waste management. We prioritise recycling to reduce the environmental impact of waste disposal. Once the skip is collected, the waste is taken to our recycling facilities, where materials such as metals, wood, concrete, and plastics are sorted and processed for recycling. We aim to recycle as much waste as possible, significantly reducing the amount of waste that ends up in landfills. This not only supports environmental sustainability but also ensures that your waste is managed in a responsible and eco-friendly manner.
- How Quickly Can a Skip Be Delivered?
We strive to deliver skips as quickly as possible to meet the needs of your project. In most cases, we can provide next-day delivery if the order is placed before a certain time, and we often accommodate same-day delivery depending on availability. However, we recommend booking your skip hire in advance to secure your preferred delivery date and time, especially during peak construction seasons. Our team is dedicated to ensuring that your skip arrives on time, helping to keep your project on schedule.
- Can Skips Be Placed on Any Surface?
Skips are best placed on flat, stable surfaces to ensure they remain safe and accessible throughout their use. Ideal locations include driveways, private property, or other hard, level ground. However, if your property doesn’t have a suitable space, skips can be placed on public roads, but this typically requires obtaining a permit from the local council. It’s important to ensure that the ground is capable of bearing the weight of a fully loaded skip to avoid any damage or sinking. Our team can advise you on the best placement during the consultation process to ensure safety and compliance.
- When can I have my Skip?
Our delivery times are Monday to Friday 7:00 to 17:30 and Saturdays 7:00 to 12:00. We can arrange a specific drop off and collection time, so please let us know if you require this. We can usually offer a same day service, but would suggest you give us 24hours notice to ensure your requirements can be met.
Tipper Hire
- What are the benefits of tipper hire?
Tipper hire offers several advantages, particularly for construction and large-scale projects. Tippers are highly efficient for transporting and unloading large quantities of loose materials such as soil, gravel, rubble, and other construction waste. Their hydraulic lifting system allows for quick and easy unloading, which saves time and reduces the need for manual labour. Additionally, tippers are versatile and can navigate difficult terrain, making them ideal for sites with challenging access. By choosing tipper hire, you can streamline your project’s waste management process, improving overall efficiency and cost-effectiveness.
- Are there any items that cannot be disposed of with tipper hire?
While tipper lorries are designed to handle a wide range of materials, there are certain items that cannot be disposed of using this method. Hazardous waste, including asbestos, chemicals, and certain types of contaminated soil, should not be placed in a tipper due to the need for specialised handling and disposal processes. Additionally, items such as large tree trunks, oversized boulders, and other unusually heavy or bulky materials may require special consideration. We advise our clients on the best disposal methods for all types of waste, ensuring compliance with regulations and environmental standards.
- How do I book a tipper hire service?
Booking a tipper hire service with J&J Franks is straightforward and hassle-free. Simply contact our team via phone, email, or through our website to discuss your project requirements. We’ll help you determine the right type of tipper lorry for your needs, as well as provide a competitive quote. Once you’ve confirmed your booking, we’ll schedule a convenient time for delivery and arrange the necessary permits if required. Our team is dedicated to providing flexible and reliable service, ensuring that your project runs smoothly from start to finish.
- What can I put in a tipper hire vehicle?
Tipper hire vehicles are designed to carry a variety of materials commonly found on construction and demolition sites. These include soil, sand, gravel, crushed concrete, bricks, tiles, and general construction debris. However, it’s important to avoid placing hazardous waste, liquid waste, or oversized items in the tipper, as these may require specialised disposal methods. If you’re unsure about whether a particular material is suitable for tipper hire, our team at J&J Franks is always available to provide guidance and ensure that your waste is managed safely and in compliance with regulations.
Topsoil
- How is Franks Topsoil Manufactured?
Franks topsoil is made by blending high-quality sand from Mercers Quarry with PAS100 10mm compost, then screening it for optimal quality.
- How Do You Ensure the Quality of Topsoil?
We regularly test our topsoil in collaboration with leading soil specialists to ensure ongoing compliance and quality.
- What Applications Is Topsoil Suitable For?
Our topsoil is perfect for amenity grass areas and native trees and shrubs that thrive in moisture-retentive soils.
- How is Our Topsoil Manufactured?
Our Topsoil is made by blending high-quality sand from Mercers Quarry with PAS100 10mm compost, then screening it for optimal quality.
